Manor Design (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
Who We Are
Manor Design, Manor House, Cranes Farm Road, Basildon, Essex, SS14 3DF. Email: [email protected] · Telephone: 01268 288 444. We are the data controller responsible for your personal data.
Information We Collect
We may collect your name, email address, telephone number, postal address and any details you provide when you contact us, request a consultation, or complete a form on our website. We also collect limited technical data (such as your IP address and browsing activity) through cookies.
How We Use Your Information
We use your information to respond to your enquiries, arrange consultations, provide our design and installation services and — where you have given consent — to keep you informed about our products and offers. Our lawful bases for processing are your consent, the performance of a contract, and our legitimate business interests.
Cookies
Our website uses cookies to ensure you get the best possible experience. You can read more in our Cookie Policy, and you can control or disable cookies through your browser settings at any time.
Sharing Your Information
We do not sell your personal data. We only share it with trusted partners where necessary to deliver our services (for example, manufacturers or installation teams), or where we are required to do so by law.
Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to satisfy any legal, accounting or reporting requirements.
Your Rights
You have the right to access, correct or request deletion of your personal data, to object to or restrict its processing, and to withdraw consent at any time. To exercise any of these rights, please contact us using the details above.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.